Privacy Policy

At OneBeautyMedical, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

1. Information We Collect:

   • Personal Information: When you schedule appointments or sign up for our services, we may collect personal information such as your name, contact details, and medical history.
   • Payment Information: If you make payments for our services, we may collect payment information such as credit card details.
   • Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information:

   • Provide Services: We use your personal information to schedule appointments, deliver services, and communicate with you about your treatments.
   • Improve Services: We may use usage information to analyze trends and improve our website and services.
   • Marketing: With your consent, we may send you promotional emails about our services, special offers, or events.

3. Information Sharing:

   • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as scheduling software or payment processors.
   • Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests.

4. Data Security:

   • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
   • However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices:

   • You have the right to opt-out of receiving marketing communications from us at any time.
   • You can update or correct your personal information by contacting us directly.

6. Children’s Privacy:

   • Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

7. Changes to Privacy Policy:

   • We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website.

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us.

1. Service Satisfaction: We strive to deliver high-quality services tailored to your individual needs and expectations. If for any reason you are not satisfied with the service received, please notify us immediately. We will make every effort to address your concerns and ensure your satisfaction.

2. Refund Eligibility: Refunds may be considered on a case-by-case basis and are subject to management approval. Refunds will only be issued for services that have not been rendered or completed. No refunds will be provided for services that have already been performed.

3. Consultation Fee: Consultation fees are non-refundable. This fee covers the time and expertise of our skilled practitioners during the initial consultation session, regardless of whether subsequent treatments are pursued.

4. Product Returns: We stand behind the quality of the skincare products we offer. If you are dissatisfied with a product purchased from us, please return it within [number] days of purchase for a full refund or exchange. Products must be returned in their original packaging and condition.

5. Appointment Cancellations: We understand that unexpected events may require you to cancel or reschedule your appointment. We kindly request that you provide at least [number] hours’ notice for appointment cancellations or changes. Failure to do so may result in a cancellation fee.

6. Refund Processing: Refunds, if approved, will be processed using the original method of payment. Please allow [number] business days for the refund to be reflected in your account.

7. Exclusions: The following services are non-refundable: gift cards, promotional services, packages, and services performed by third-party providers.

8. Policy Updates: OneBeautyMedical reserves the right to update or modify this Returns and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By scheduling an appointment or purchasing products from OneBeautyMedical, you acknowledge and agree to abide by the terms of this Returns and Refund Policy. If you have any questions or concerns, please don’t hesitate to contact us. Thank you for choosing OneBeautyMedical for your skincare and wellness needs.